When mistakes happen, they often come in two’s

Pat was a diabetic and each week she attended the Podiatry Clinic to have an ulcer on her left foot treated.   The Podiatrist clipped her toenails after redressing the ulcer.  During this process she cut the big toe and it bleed quite a lot.  She bandaged it and sent her home with no instructions on redressing or returning for check-ups.

The next appointment was a week later.  However, she did not feel well enough to attend.    So she telephoned the hospital to explain.  She reattended the following week.  When the bandage was removed the Podiatrist saw that the toe was black.  Pat was immediately admitted to Hospital.

Because she was in danger of losing her left leg she was transferred to another more specialised hospital.         When they looked at the foot they said she needed an above ankle amputation as the foot could not be saved.

A couple of days or so after the amputation and whilst still in hospital her right heel started to hurt.  She mentioned it to the nurses and they inspected it.  They said it was a bed sore.  At this stage it was about the size of a pin prick.

All that seemed to happen was that the dressing was changed periodically.  Pat’s Husband complained about the lack of progress and emergency meetings were held following which the Vascular Team got involved for the first time.  Proper treatment didn’t start until then and despite their best efforts they couldn’t save her right leg and she had an above the knee amputation.

What a predicament.  One hospital neglected the left leg and the other the right one.   The end result is poor Pat has lost both legs and blames both hospitals.  To make it worse, Pat passed away a couple of years later for reasons unconnected with the amputations.

Her Husband continued with the claims and we were able to successfully conclude both notwithstanding a denial of wrongdoing on the part of the first hospital.

Hilton Armstrong – March 2020