Lexcel Award – excellence in Legal Practice Management and Client Care

We are delighted to announce that following re-assessment in February 2019 our firm were awarded again the Lexcel Award for meeting a high quality of standards in practice management and client care. The Award is made by the Law Society of England & Wales if a firm can demonstrate excellence in the ways they manage the practice and deal with clients. Once awarded there is an annual assessment and a more thorough assessment every 3 years to ensure that a firm continues to meet the requirements for this. We were first awarded this by the Law Society in 2015 and are pleased that we continue to perform to the high standards expected to qualify for this.

Our staff work hard to ensure we maintain the standards in the seven different areas that are assessed:

  1. structure and strategy,
  2. financial management,
  3. information management,
  4. people management,
  5. risk management,
  6. client care,
  7. file and case management.

In many areas we were noted to have met and also exceeded the necessary requirements. The assessor commented that the firm “was a very notable demonstration of Lexcel compliance” and that “it was a pleasure to discover all of the requirements Lexcel standard has been met and no non compliances raised”. We are proud to have qualified for this award again and will continue to strive to meet and exceed these standards in the years to come.

Joanne Davies – April 2019