Mrs P, an 80 year old lady at the time of treatment, developed severe pressure injuries to her heels and buttock whilst an inpatient at the James Cook University Hospital. The pressure sore to her right heel was particularly serious, requiring multiple courses of antibiotics due to infection of the bone, hospitalisation, surgical debridement and taking 9 months to heal.
Initially, she did not consider that these sores may have developed as a result of substandard treatment. However, the hospital adhered to their duty of candour which stipulates that medical professionals should be open and honest with patients and admit when something has gone wrong. It was only after they told her they thought the sores were avoidable did she decide to contact us for advice.
We took her case on to investigate the standard of the nursing care whilst she was an inpatient. Our nursing expert was critical of the nurses who had been responsible for Mrs P and identified a number of failings in their care, in particular failing to ensure adequate pressure relief by the use of repositioning and pressure relieving devices. We then obtained expert evidence from a vascular surgeon on the effects of the injuries Mrs P sustained and he was also critical of the treatment she received from her treating doctors – she was suffering from leg ischaemia which required revascularisation surgery. Had this been performed earlier, the injuries to her heels would have been avoided.
The hospital was slow to respond to our allegations of negligence and only did so once we were about to issue court proceedings. They admitted liability and the claim was settled shortly thereafter for £25,000.
In this case, the hospital followed the duty of candour policy and informed Mrs P that, in their opinion, the injuries she sustained were avoidable. Often, hospitals and doctors are not so forthcoming. If you think you have suffered an injury as a result of negligent treatment, please contact us on 01642 231110 and one of our solicitors will be happy to advise you. There is no obligation on you to pursue a claim and the initial discussion is free of charge.
Kathryn Watson – September 2018